At Melonstore.in, we care about your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our ads on platforms like Facebook, Google, and others.
1. What We Collect
Personal Information
When you sign up, place an order, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing details (handled securely via payment gateways)
Device & Usage Data
We collect basic information like:
- IP address
- Browser type
- Pages you visit
- Time spent on our website
This helps us understand how visitors use our site and improve their experience.
Ad & Tracking Data
When you interact with our ads on Facebook, Google, or Instagram:
- Ad platforms may track your behavior (using cookies or pixels)
- We may see which ad led you to our site (for performance tracking)
2. How We Use Your Data
We use your data to:
- Process orders and send downloads via email
- Improve our website and product offerings
- Show you relevant ads and track their performance
- Communicate important updates or offers
3. Cookies & Tracking Technologies
We use cookies and tracking tools like:
- Google Analytics
- Facebook Pixel
- Google Ads Tag
These tools help us analyze traffic and improve ad targeting. You can disable cookies anytime in your browser settings.
4. Third-Party Sharing
We do not sell your data.
We may share it only when:
- Using secure payment gateways (like Razorpay, Stripe, etc.)
- Running ads on platforms like Facebook or Google
- Legally required (e.g., court order or fraud prevention)
5. Data Retention
- Orders: We retain basic info for legal/accounting purposes.
- User data: You can request to access or delete your personal data at any time.
6. Your Rights
You have the right to:
- Request access to your data
- Ask for corrections or deletions
- Opt out of marketing emails (just click “Unsubscribe”)
7. Children’s Privacy
Our website and products are for parents and educators. We don’t knowingly collect data from children under 13. If we discover such data, we delete it immediately.
8. Contact Us
Questions about your data or this policy? Reach us at:
📧 [email protected]